jenn donovan

Calling in Sick – When is enough, enough?

You get the flu, sprain an ankle, or have a sick child – these all fall under reasons you’d probably call out of work and take a sick day, right? But what happens when Susan calls out of work every other week because she has a hang nail, she has a flat tire – AGAIN, or she has a sniffle? According to CareerBuilder, about 38% of employees have called in sick when they felt perfectly fine. So, what can you do to curb employee sick day abuse? We’ve got a few suggestions.

  •  Create a combined PTO policy. Merging sick and vacation time under one Paid Time Off (PTO) umbrella may not seem like it will make a difference, but when constant sick time abusers realize that their excessive call outs may affect their actual vacation days – they may think twice about blowing through all their time by March.
  • Track the abuse. Is the employee calling out the same day of the week each time, or the same days of the month? If you notice a pattern, it could be traced to a sport schedule or perhaps their child’s school schedule.
  • Is it a medical or disability issue? An employee may have an issue at home that they don’t want to disclose, or an illness that requires a lot of doctor appointments or days when they aren’t capable of working. You’ll want to investigate whether it may be an American with Disabilities Act issue or an FMLA issue and you just aren’t aware.
  • Create a call out policy that requires speaking to someone. Employees are much less likely to call out if they must speak to their boss on the phone vs. leaving a voicemail, email, or text.
  • Talk to the employee! This ones seems obvious, but you’d be surprised how nonconfrontational some managers may be. Open the lines of communication and see if you can find out the root cause behind the behavior[/cs_text][cs_text]This next part may seem counterintuitive, BUT we think it’s pretty darn important at the Red Barn. Don’t discourage employees from taking mental health days if they really need them. Many employees struggle with work life balance and that stress can get overwhelming at times. If employees are starting to get burnt out – encourage them to take a day mental health day. Trust me – everyone will benefit from it, AND it will help prevent employee turnover. I’m not saying it’s OK to take one every week, but if they are working on a particularly tough project or account, taking one day a month won’t kill any.
    Curious what some of the most popular and ridiculous reasons people call out of work? Check out this list – there are a few good ones! CLICK HERE

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The Employment Offer Letter – When to Send it, and Why You Need it!

It’s been a long and grueling search to find the perfect candidate who’s not only qualified for the job opening, but also fits your company culture, embodies your Core Values, is within your salary range, and is ready to hit the ground running. So, what’s next? Making them an offer of course!

Most people will call a candidate on the phone and share the good news with them. It’s the perfect time to lay out what the initial offer will be and allow them to ask any immediate questions. Since you already know the candidate’s salary requirements, and most companies address the benefits of the job beforehand – there really should be any sticker shock on either end.

A simple, and easy way to follow up the conversation is to then let the candidate know that you will be sending a formal offer letter via email. This allows the candidate time to process all the information, review it with a spouse or trusted friend, and not be pressured to make an immediate decision.
While a handshake may have been the preferred method of acceptance in the past, you should require your new hire, upon final negotiations, to sign and return the offer letter back to you. Here’s a few items that we suggest you include in any offer letter:

  • Congratulatory/celebratory comments. Express your excitement about them joining the team.
  • The company/organization. Include the specific company name or department that the new hire will be working for along with their official title.
  • The job requirements. Briefly touch on the key requirements again for the position.
  • The supervisor. Who will the person report to, and what is their title.
  • Conditions of employment. If your company performs any drug or background checks be sure to indicate that employment is contingent upon the results of these checks.
  • The pay and benefits available. Is the position full time or part time, temporary or regular, and exempt or non-exempt? Make sure to clearly list these along with the hourly or weekly pay. Also include any guaranteed bonuses, overtime eligibility, and what benefits the employee may qualify for.
  • Hours and where to report. Clearly lay out the expected working hours and where the employee should report to for their first day of work.
  • At Will Employment. Probably the most important thing to include in your letter is a statement of “At Will”. You do not want the employee to believe that your offer letter is a contract for employment.
  • Conclusion: Let the candidate know what to do next. List the start date of employment and when you require the candidate to accept the offer by. Also provide them with instructions on where to return the signed letter and any next steps.

A job offer letter allows you to itemize the facts about the offer, outline the job’s responsibilities and highlight relevant details about the company. Candidates may be uneasy without an offer letter and might wonder about the organization’s commitment to them in the long run if they are not even willing to commit at the beginning.

Creating an offer letter doesn’t need to be a daunting task. Simply create a template so that each time you want to make an offer of employment you can easily fill in the specific/unique pieces for the candidate. By using an offer letter, you can convey to your new employee that they are joining a professional organization.

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Company Culture – It’s Why I Joined Red Barn

If you’ve read my bio, you know that I’m not the “corporate type.” I’m much happier kicked back in jeans, a t-shirt and flip flops (or sneakers in cooler weather). And even though I’m technically a millennial, I’ve tried enough of the corporate world to know that it’s just not a fit for me.

I spent about 6 years working for a few different corporate companies, but I always felt restless and afraid to rock the boat for fear of getting fired. I could never put my finger on what was missing to make me happy though. At first, I thought it was money. So, I left my first corporate job after almost 5 years for something slightly different that paid more. I spent 2 miserable months at the new job trying to make it work. Guess what?! It wasn’t the money that was the problem. The people were nice enough too, but something just wasn’t working. So, with no plan on what I was going to do, I quit. I enjoyed 6 amazing weeks during the Summer lounging by my pool in between job interviews trying to find the perfect job.

Sadly, my summer staycation came to an end, but I was excited to start a new corporate job doing something very different from what I had done in the past. I’d be able to use a different skill set from my repertoire, and learn some new things as well. I really thought this was going to be my dream job. After a few months, I was bored out of my mind and that restless feeling had started to set in. I started my job hunt, again, waiting for something to come along that really felt right.

A few months later I came across an ad on Indeed for an operations position for a small marketing company. SPOILER ALERT: it was with Red Barn. The job sounded challenging, marketing was certainly something I hadn’t done before, and the real kicker – I got to work from home. After meeting with Cindy, I knew this was the job for me. And if you ask Cindy how the interview went, she’ll tell you I totally interviewed her! I was scared to start over yet again, so I had to make sure this was the right fit. Some people are intimated by Cindy, I get it, she’s a strong personality, but something just clicked. I knew I had found my home! Now it wasn’t all butterflies and unicorns at first as my BFF Kim likes to remind me. It took some time to fine tune my relationship with Cindy and learn how to work together. BUT, I finally realized what the missing piece was – Culture.

For me, I just didn’t fit in with the corporate model. And that’s OK – it’s not for everyone. But, having a company culture that allows me to be myself is. In the past, I had a set dress code, set work hours, and I never felt comfortable expressing my concerns or issues to my supervisors. Finding a company where I can work when I feel inspired, wear what I’m comfortable in, and have the confidence to tell my boss when she’s being a Jerk was the missing puzzle piece. I needed the flexibility and honestly that the culture at Red Barn offers.

So, I guess the moral of my story is – no matter how much money you make, how much you like the people you work with, at the end of the day it comes back to Company Culture. Employees will stick around longer if they feel appreciated, empowered, and like they are making a difference. And that directly affects their work and their interactions with customers.

If you want to share your company culture stories I’d love to hear them – good or bad – drop me an email!

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PTO – take every last second. That’s an order.

I think we can all agree that having Paid Time Off (PTO) is a huge perk for employees. But if your employees aren’t using the time off, then it should be a red flag. Years ago, most companies thought that employees who didn’t use PTO were more productive, but after some research, it was determined that the opposite is true. Not taking PTO can take a physical and emotional toll on workers, and potentially make them unhappy and unproductive. In contrast, well-rested and recharged employees may view their workplace more positively. High employee morale has a positive impact on the workplace, company culture, and the bottom line.

Shawn Achor, author of The Happiness Advantage and Before Happiness and founder of the consulting firm GoodThink, found that when \”the brain can think positively, productivity improves by 31 percent, sales increase by 37 percent, and creativity and revenues can triple.\”. The U.S. Travel Association’s Project: Time Off found that employees who take all their vacation time increase their chances of getting promoted and getting a raise by 6.5 percent, compared with people who leave 11 or more days of paid vacation unused.

Now, I’ll be the first to admit that I don’t use all my PTO – even though Cindy tries to make me. Surveys discovered that the reason many employees don’t use all their vacation time is because they worry that no one else can do their job. Now, I’m not saying no one else at Red Barn can do my job, but I have a tough time giving up control. Before you start rolling your eyes thinking I’m a moron for choosing work over a Margarita and the beach – I do take at least 2 vacations a year. I just may sneak in checking my email at least once or twice a day.

A few companies made the news a year or two ago when they decided to offer their employees unlimited vacation. You might remember hearing about it, but you may not have heard the results on how it went. The company Mammoth decided to give it a try, and while the employees ranked it as the third highest employee benefit, each employee averaged the same amount of days off as when they had an accrual system.

But that’s really not the important take away from the vacation policy. It conveyed three things to the employees:

1. The company views its staff holistically–acknowledging that employees have demands and interests beyond work that can’t always be scheduled in advance.
2. Unlimited vacation policies convey trust, and put the responsibility for making sure the work gets done on the employee before they take time off
3. Unlimited vacation treats employees as individuals. Time off is a personal issue – everyone needs a different amount, and it changes from year to year.

While you might not be ready to go down the unlimited route yet, encouraging employees to take their allotted time off to relax, reboot, and enjoy some time away from the office should be on the To Do list.

Curious what sparked this blog topic? Shoot me an email and I’ll send you some photos from the island paradise I just returned from!

PTO – take every last second. That’s an order. Read More »

Is Google Plus Dead?

Originally launched in 2011 Google Plus (Google +) was set to be the next big thing in social media with the expectation of overshadowing Facebook. We’d seen it happen before when Facebook overtook MySpace in the social media popularity contest so it was possible it could happen again.

My first introduction to social media was MySpace. Whoa…I think I just aged myself a little bit there but I digress. Anyway, MySpace was the place where you could change your background settings and songs and make your page uniquely you anytime you felt like it. You could shuffle around your top 8 friends daily depending on your mood! How could it get any better? Introduce, Facebook.

Since the inception of Facebook in 2004 the platform has undergone huge changes. While some have been skeptical we all know the only thing constant in life is change and Facebook has never shied away from making changes good, bad or otherwise. So how did Facebook overtake MySpace in social media popularity? I’m glad you asked. According to former MySpace CEO Mike Jones, MySpace was just the introduction to social media while Facebook works to perfect the social media world. One of the biggest differences noted was that MySpace didn’t allow users to use their real name but rather a pseudonym while Facebook encouraged users to post their real names to better to connect with others.

When Google Plus was launched, Facebook had already been active for 6 years with millions of users worldwide making them a formidable social media opponent. There were now personal and business pages, sponsored ads and groups to join. So where would Google Plus fall into the mix? Initially Google Plus was designed to integrate all Google services to allow the users to be more transparent with the people they communicated with the most through a variety of ways including Hangouts and Circles which are currently still active. The idea was that you could arrange your circles to communicate with certain people through posts, videos or blogs etc.

Similar to Facebook, with Google Plus you can check into a location and let your followers know where you have been or what you have been up to. One of the most popular uses was Google photo’s which has since been separated from Google Plus and is its own program. So, in a nutshell, why is Google Plus still active and is it worth it to spend time and energy on?

In a word, yes. While Google Plus may not be the most active social media site the hidden perk is SEO. Search Engine Optimization. When you post on Google Plus you increase your SEO on Google and increased SEO is always a good idea. Key words, photos and tags will help direct traffic to your posts which if linked, will direct back to your website or whatever you are posting about. Talk about a win-win. Facebook may be the leader in being social, but Google Plus is the winner for SEO. According to a Stone Temple Consulting study, 90% of users with a Google+ profile have never posted to the network. So you may wonder, how can it work, how is it beneficial if people don’t post to it? From a study conducted by Statistic Brain 70% of brands have a presence on Google Plus proving that for business purposes it is a useful tool.

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Is Work and Life Balance Really Achievable?

Here at Red Barn Consulting, we absolutely love our jobs — What could be better than working with fantastic clients, building a team of fearsomely good people, and sharing what makes your business brilliant with the world?

But, even we know you can have too much of a good thing. It’s why there’s no end of articles on work and life balance — Trying to spin the plates of work, home, friends, family, and commitments simultaneously, without losing your mind.

Honestly — we’re not sure that’s the very best approach. That’s why we think about work life balance a little bit differently (big surprise)!

Balance = Flexibility – To us, it’s all about flexibility — Knowing what you want to do and getting rid of what you don’t. It’s not about jumping the “work” hurdle and then the “life” hurdle, but about making those hurdles smaller. Then you don’t need to waste time worrying that you might stumble.

Why do we think this way? Well, employers are demanding, especially if that employer is you! (Yep, the self-employed are probably the worst at separating work and personal life…) Because of those demands, you probably will check email after 6 PM, work late to get the presentation out the door, and crunch through the weekend to put the proposal together.

For good or bad, it’s what’s expected — But think about this in terms of flexibility and removing the time-wasting stuff, and things get much easier.

If you’re an employer, be flexible in how you let your team work. If they need to work from home occasionally, give them the opportunity. If they’ve worked late and need to leave early to watch their child in a school play, give them the time off with your blessing. Provide your employees with autonomy and let them manage their days — They know what they need to do and when they need to do it, so build trust by letting them decide how.

As an employee, it never hurts to ask. Demonstrate to your boss how you’ve made their lives easier through the work you’ve put in. Ask about flexible working arrangements that will let you spend quality time with your family. If you can demonstrate good work, your employer will probably be open to your suggestions.

Remember, working is a give and take relationship — If both sides respect one another, it becomes less about work and life balance, and more about what works best for employer and employee.

Second to flexibility is getting rid of the stuff that’s just wasting your time. You’ve probably heard of the “Pareto Principle” — That 80% of results comes from 20% of actions. It’s time to find that 20% and cut out as much of the other stuff as you can. Keep a log of what you’re doing on a daily basis for a couple of weeks and ask yourself “Is this making the business better?” If it’s not expanding the business, making things more efficient, bringing in greater revenue, or enhancing how you work, get rid of it.

Be ruthless — Talk to your colleagues and your boss and get them to take on the same mindset. Look at the waste in the business — The processes that could be improved, the way that you and others work. Then, make a conscious choice to change, and encourage others to change with you.

And that’s really it — There’s no big secret to work and life balance, other than approaching it differently. Think of it as flexibility, and not some magical target you have to reach, and you’ll be much happier (trust us, we know!) Cut out the stuff you don’t want to do, be awesome at what’s left, and there will be no stopping you.

Is Work and Life Balance Really Achievable? Read More »

The one thing your business MUST have – but many go without…

You guessed it…Ah, the humble employee handbook — How little it’s appreciated. I’m often surprised when I begin working with a company and I ask to see their employee handbook and I get the “Yea, it’s on our to-do list – we are a small company though so it doesn’t really matter…..does it?”

It does.

Forget the obvious – you don’t have PTO days or holidays structured and in writing, there’s no written policy in case of harassment issues, or what the lay of the land is if an employee should leave or break a rule (that may or may not be written in stone).

Many companies that have an employee handbook, updated by HR every three years, given out in the introduction pack for new starters, and seldom referred to again, it leads a small and solitary life — It doesn’t have to be this way.

Used well, the employee handbook can become a vital resource for the way your business does things. Imagine having a living, breathing document that:

• Lays out reasonable, agreed upon policies in an easy to understand way.
• Shares the best ways to work to keep everyone productive.
• Has hints and tips on best practice.
• Keeps everything clear and consistent across your business.

That sounds pretty great, right?

And….you don’t have one. It’s o.k. we aren’t here to judge (not really) – we’re here to help you get started!

So, how do you go about creating this wondrous thing? Glad you asked…

Involve everyone in creating and rewriting the employee handbook. The best way to get people to care about your employee handbook is to involve them in writing it. Ask your employees about what they want it to cover, get feedback on your policies, put together a focus group. Let your teams know it’s a way to get invested in how they work day to day — They can have a direct impact on doing things better.

Talk through and get feedback on your business policies and procedures. Your policies and procedures impact everyone in your business. Encourage your employees to discuss and suggest improvements. That will encourage them to read through and understand your procedures and policies and help them feel accountable for any changes.

Make your employee handbook easily accessible to everyone. Save the trees! If you print out your handbook, it will just end up in the back of a desk drawer, gathering dust. Put your handbook online, on your intranet or a private website. Make sure it’s properly hyperlinked, has access to other resources and is easily searchable. Include a direct link to it on the front page of your intranet. Make sure that all of the language in the handbook is easy to understand and avoid jargon.

Ensure it’s about more than just policies and procedures. The best way to get people to use the staff handbook is to make it useful. Rather than just being about how you do things, how about having links to online training, best practices, explainer videos, or discussion groups? Make the handbook itself interactive — Get people to share their experiences and successes.

Regularly reference your handbook in communications. When you send out emails and other communications to your teams, reference the staff handbook. Highlight it as the central resource for your employees to source their information. Make people rely on it, and it will become their go to.

Your employee handbook is one of the best ways to influence your employees and encourage them to work better. When you use plain language, involve them in writing it, discuss policies and procedures, and make it truly useful, it’s better for everyone.

Oh, and yes we still believe employees should sign something that says “Hey, I read the handbook”. It might come in handy one day.

The one thing your business MUST have – but many go without… Read More »

Managing Social Media — Why Can’t It Be A Little.. Easier?

Many businesses see social media as a “necessary evil” — Something you have to do because everyone else is doing it. After all, if you’re not using Facebook, Twitter, LinkedIn, Pinterest etc., you’re missing out. While that’s true, it gives us a sad face every time we think about businesses seeing social media as a chore, because, done right, it can be easy, and powerful.

It’s all about having a plan — Now, before you click away in disgust at having to plan something else, it’s not a big plan. We’re not talking a high-fallutin’ plan for a Rube Goldberg-esque style machine, just a simple, common sense approach to make things easy, and, perhaps, a little more joyful.

Don’t believe us? Read on…

Who’s going to have the responsibility for social media? First things first, who do you want to handle your social media accounts? Now, that could be one of your people who have a great understanding of the right approach, tools, and techniques to use — Or, you could outsource it to a creative marketing agency who has your brand\’s best interests at heart. Like… Us, for example? (we aren’t always subtle)

Anyway, you need to have someone who is going to have responsibility for your social media, who can review and post everything you need, and who can speak with your company’s voice. They need to understand and love your customers.

Where do you post? Different types of business will get the most advantage from different social platforms. You probably won’t find much of an audience for your recipes on LinkedIn, and folks on Pinterest probably aren’t going to be thrilled by your course on chartered accountancy. But, once you can match your message to your social media, that’s when things get real interesting.

  • Facebook — Pretty much everyone uses Facebook — Over 20% of all pages seen on the web are on Facebook. You need to be there, simple as that.
  • Twitter — With millions of people using Twitter, and the opportunity to easily go viral with the right message, Twitter is also pretty much essential.
  • Pinterest — Do you have a visually appealing product, service, or brand? If so, Pinterest is a great place to get traction.
    Instagram — Like Pinterest, Instagram is perfect for pretty products.
  • LinkedIn — Marketing more to professionals and business people? This is your natural choice.
  • YouTube — Although not seen as a “traditional” social network, YouTube gets billions of hits every month. Make an amazing video and watch your views skyrocket.
  • Google Plus — Yes, there are still people and businesses using Google Plus, don’t disregard it and ps. it could help with your Google ranking.

When should you post? You know where to post, but do you know when to post? Once you understand when your customers are likely to be using social media, you can take advantage of that, and share delicious bits of information, just when they need it. They’ll be wowed by your ideas, share them on themselves, and suddenly you’ve got a viral social media presence. Nice!

Get to scheduling. One of the main pains businesses have with social media is having to send out all their posts manually, to all the different platforms. Well, good news, friends. There are some great scheduling tools out there to make posting and sharing a breeze. Two that we love are Hootsuite and Buffer. Both are awesome at letting you queue up posts, then setting things off and letting them post on your behalf.

Be careful though, lots of social media is about reacting, responding, and posting in real time — That’s what gets you engagement. So, don’t just rely on scheduling tools, build them into your overall social media approach.

And there you have it, the basics you need to get in place for easier social media success — That wasn’t so bad now, was it?

Managing Social Media — Why Can’t It Be A Little.. Easier? Read More »

If You Can’t Keep Top Talent, It Could Be Your Culture

You posted the perfect job ad, read through dozens of resumes and narrowed them down. You shortlisted some great candidates, interviewed them, and found a standout applicant — You knew they could take your business to the next level. So you hired them, with high expectations and excitement for the future.

Six weeks later, they’re in your office with a resignation letter. Through your disappointment, you ask “Why are you leaving?” They respond “I’m not sure I’m a good fit.” Translation — Your company culture might not be working, and you need to do something about it.

What is company “culture?” Lots of experts talk about company culture, but what does it actually mean. Think of it as the “default emotional state” of your company. It’s how working in your business makes people feel. Does their business environment excite, motivate, and inspire them? Does it feel oppressive and authoritarian? Does it present the right mix of challenges, problem solving, and support?

Why does culture matter? Culture matters because it has a huge impact on how your people feel. It impacts morale, productivity, hiring, quality of work, autonomy, and so much more. In fact, the better a company’s culture, the more it contributes to your bottom line. The University of Warwick found that, “Happy workers are 12% more productive than the average worker, and unhappy workers are 10% less productive. In fact, unhappy employees cost American business over $300 billion each year.”

Ask your employees what they feel the current company culture is. You probably already have a pretty good idea of how the company culture feels to you, but you need the perspective of the people who really matter — Your employees. If you’re concerned about your culture, talk to your people about it. Discuss it in one to ones, let them know that whatever they say is fine. Don’t assign any blame — Listen, and understand.

Understand where your company culture comes from. Lots of things go into building a company culture, but the main one is this — It mainly comes from the people at the top of the business. If they’re exciting, inspiring, and approachable, the culture will be too. If they thrive on conflict and authority, that will permeate down through the business. It’s called Leadership and you need to lead from the top down.

That means if you want to change the culture and make your business an awesome place to work, change has to start in the leadership team. It’s a bitter pill, but a necessary one.

Talk to your team about what they want the culture to be. Once you understand how your staff currently see your company culture, and where it comes from, you can work to change it. Talk to people about what their ideal company culture looks like.

What would motivate them to enjoy coming to work more? What changes do they want to see in attitude, approaches, and management styles? How can you make doing their job easier and more pleasurable? Listen to all of it. No-one knows how to improve culture better than your people.

Create a plan. Now you know what your people’s priorities are, you should get a plan in place to change things. You’ll need strong commitment from your leadership team, a project manager who deeply understands culture change, a project team who can get things done, and a review and feedback group who can check actions are having the desired impact.

Actions you can take might include:

  • Improving employment perks — Give your employees the right benefits — Healthcare, time off, retirement planning etc.
  • Give employees control over their time — The ability to work from home, a sensible work / life balance, autonomy to work how they want.
  • Build confidence and trust — Encourage an “open door” policy, positive feedback, and collaboration within and across departments and teams.
  • Provide a better working environment — Relaxed, informal break spaces, a flatter management structure, a relaxed working environment, fun team events and parties.

Enhance your culture. And now, it’s a case of just getting that stuff done. Make changes to your culture, get metrics in place to measure success, track how you’re progressing, and see employee morale and productivity improve.

That way, the next time you spend thousands of dollars on hiring and training, you’ll have the reassurance that your employees are more likely to stay, and your company is likely a “good fit.” And that’s great for everyone.

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Getting Your Content Shared — When Less Is More

Many SEO and marketing firms will tell you that content is king. They’ll share stats about how longer pieces of content get better placement in Google search results, and why having really in-depth articles and information builds your authority and business brand.

While all this is true, it’s not the whole picture. The fact is, sometimes we can overdo it on content, and that means you could be missing out on a big audience — And who wants that? (Certainly not us, that’s our Kryptonite.)

Now, before you dismiss us and say “Yes, that’s fine RBC, but it’s not what the stats show,” we’ll just tell you that 54% of statistics are made up on the spot. Seriously though, different types of content appeal to different audiences, and don’t you want everyone to love you? Besides which, even if this stuff doesn’t feature that highly in search results, it is the type of content that gets shared on social media. And that makes it incredibly valuable.

So, changing up your content strategy can be a great way to get more eyeballs, and whether you’re a witch brewing a potion, or a business selling products and services, that’s a good thing. Instead of going for “War and Peace” style blog posts, why not try the following:

Infographics – People love to take information in visually. Infographics are a fab way of bringing out really important information and making it obvious to people. Infographics are some of the most shared content online, so creating one can be a surprisingly good way to share your brand.

Galleries – People love great pictures, and not just of cats. (Although if you can get a cat to advertise your product, go for it and you might want to search #catsofinstagram if you are a feline fancier.) Creating a really thematically strong collection of images based around your brand and products is a fantastic way to show them in their best light.

Personal stories -In a world of facts, data, and information, people yearn for a personal touch. Writing real-life stories can create a deep and profound connection with your audience.

Widgets – Not something you’d buy off of a 24 hour shopping channel, but little apps and games that spread like wildfire. Think quizzes on Facebook, fun mini games, web apps, and other entertainment that passes ten minutes with a smile on someone’s face.

Video – You don’t need to create the next Gangnam Style (not everyone can dance like that) to have a really successful video. Add some quirkiness and fun to your product marketing, or just share something unique. Video is an increasingly popular way to share content.

Audio and podcasts – People are busy, busy, busy! That\’s why content they can consume while doing other stuff (like chores, walking, driving, or daydreaming) is becoming incredibly popular. You can get your message into people’s ears.

With the world going increasingly mobile, you need to make your content a snap to download and digest. Make sure it’s fully mobile responsive, and that people can find it quickly and effortlessly. Next time you sit down and think about your content strategy, think about all of the marvelous, exciting, and splendid ways you can share your awesome content with the world.

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