paid time off

Calling in Sick – When is enough, enough?

You get the flu, sprain an ankle, or have a sick child – these all fall under reasons you’d probably call out of work and take a sick day, right? But what happens when Susan calls out of work every other week because she has a hang nail, she has a flat tire – AGAIN, or she has a sniffle? According to CareerBuilder, about 38% of employees have called in sick when they felt perfectly fine. So, what can you do to curb employee sick day abuse? We’ve got a few suggestions.

  •  Create a combined PTO policy. Merging sick and vacation time under one Paid Time Off (PTO) umbrella may not seem like it will make a difference, but when constant sick time abusers realize that their excessive call outs may affect their actual vacation days – they may think twice about blowing through all their time by March.
  • Track the abuse. Is the employee calling out the same day of the week each time, or the same days of the month? If you notice a pattern, it could be traced to a sport schedule or perhaps their child’s school schedule.
  • Is it a medical or disability issue? An employee may have an issue at home that they don’t want to disclose, or an illness that requires a lot of doctor appointments or days when they aren’t capable of working. You’ll want to investigate whether it may be an American with Disabilities Act issue or an FMLA issue and you just aren’t aware.
  • Create a call out policy that requires speaking to someone. Employees are much less likely to call out if they must speak to their boss on the phone vs. leaving a voicemail, email, or text.
  • Talk to the employee! This ones seems obvious, but you’d be surprised how nonconfrontational some managers may be. Open the lines of communication and see if you can find out the root cause behind the behavior[/cs_text][cs_text]This next part may seem counterintuitive, BUT we think it’s pretty darn important at the Red Barn. Don’t discourage employees from taking mental health days if they really need them. Many employees struggle with work life balance and that stress can get overwhelming at times. If employees are starting to get burnt out – encourage them to take a day mental health day. Trust me – everyone will benefit from it, AND it will help prevent employee turnover. I’m not saying it’s OK to take one every week, but if they are working on a particularly tough project or account, taking one day a month won’t kill any.
    Curious what some of the most popular and ridiculous reasons people call out of work? Check out this list – there are a few good ones! CLICK HERE

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PTO – take every last second. That’s an order.

I think we can all agree that having Paid Time Off (PTO) is a huge perk for employees. But if your employees aren’t using the time off, then it should be a red flag. Years ago, most companies thought that employees who didn’t use PTO were more productive, but after some research, it was determined that the opposite is true. Not taking PTO can take a physical and emotional toll on workers, and potentially make them unhappy and unproductive. In contrast, well-rested and recharged employees may view their workplace more positively. High employee morale has a positive impact on the workplace, company culture, and the bottom line.

Shawn Achor, author of The Happiness Advantage and Before Happiness and founder of the consulting firm GoodThink, found that when \”the brain can think positively, productivity improves by 31 percent, sales increase by 37 percent, and creativity and revenues can triple.\”. The U.S. Travel Association’s Project: Time Off found that employees who take all their vacation time increase their chances of getting promoted and getting a raise by 6.5 percent, compared with people who leave 11 or more days of paid vacation unused.

Now, I’ll be the first to admit that I don’t use all my PTO – even though Cindy tries to make me. Surveys discovered that the reason many employees don’t use all their vacation time is because they worry that no one else can do their job. Now, I’m not saying no one else at Red Barn can do my job, but I have a tough time giving up control. Before you start rolling your eyes thinking I’m a moron for choosing work over a Margarita and the beach – I do take at least 2 vacations a year. I just may sneak in checking my email at least once or twice a day.

A few companies made the news a year or two ago when they decided to offer their employees unlimited vacation. You might remember hearing about it, but you may not have heard the results on how it went. The company Mammoth decided to give it a try, and while the employees ranked it as the third highest employee benefit, each employee averaged the same amount of days off as when they had an accrual system.

But that’s really not the important take away from the vacation policy. It conveyed three things to the employees:

1. The company views its staff holistically–acknowledging that employees have demands and interests beyond work that can’t always be scheduled in advance.
2. Unlimited vacation policies convey trust, and put the responsibility for making sure the work gets done on the employee before they take time off
3. Unlimited vacation treats employees as individuals. Time off is a personal issue – everyone needs a different amount, and it changes from year to year.

While you might not be ready to go down the unlimited route yet, encouraging employees to take their allotted time off to relax, reboot, and enjoy some time away from the office should be on the To Do list.

Curious what sparked this blog topic? Shoot me an email and I’ll send you some photos from the island paradise I just returned from!

PTO – take every last second. That’s an order. Read More »