employee handbook

handbook

Is Your Employee Handbook Collecting Dust?

Unless you are a new company who just penned your employee handbook, odds are that yours hasn’t been updated in quite some time – at least not a major overhaul. The way we work and what our employees come to expect from a workplace have changed a lot over the past couple of years. Of course, 2020 has been the year of unpredictability, but even before all the craziness, how any team works is ever evolving.

Today’s employees can’t embrace the 9-5 workday like they did in the past. Why? Work life balance has become difficult to maintain and nearly impossible to separate the two. Gone are the days where it’s common for 1 parent to stay home and manage the kids and household. So what does this all have to do with updating your Employee Handbook – EVERYTHING! Employees need flexibility now more than ever.

Rigid rules where an employee is penalized for taking a personal day last minute to handle an emergency or leave work early to catch a kid’s soccer game are a thing of the past. Employees are no longer prioritizing jobs over family. Life is short and no one will ever say on their death bed that they wished they stayed to finish their month-end report instead of watching little Joey score the game winning goal. Adapting now to the new way of working will help you keep dedicated and exceptional employees.

Consider adding these to your handbook if you haven’t already:

Flex time: As long as your employee gets their work done, does it matter when they do it? If they need an afternoon off and can get their work done later that night or by working a few extra hours early in the morning, why not let them. Unless it needs to be done at a specific time, allow your employees some flexibility in their hours.

Summer hours: Trust me, at 2 pm on a hot, sunny Friday afternoon, no one is getting much work done. They are already daydreaming about what they are doing after work, this weekend, etc. Consider letting employees take Friday afternoons off between Memorial Day and Labor Day by cutting their lunches short or coming in a half hour early each day.

Working remote: While this may have been forced on many people in 2020, many people are finding that their employees are happier and more productive. Why? No rush hour traffic, less stress with getting the kids ready and out the door, less worrying about things they need to do outside work – your morning 15 minute coffee break is now a great time to run the vacuum, fold a load of laundry, or check in on the kids. I think home offices are going to be trending for quite some time. And it saves the employer overhead costs too!

More vacation time: Did you know that employees who take more vacation time are actually happier more successful AND productive employees?  Not only should you be encouraging your employees to use every last minute of PTO time, but it might be time to take another look at your earned vacation time. One week is just not enough – especially if you need to work a full year before taking it.  PS – at The Red Barn we have a minimum 4 week vacation rule and there are zero issues with taking a mental health day when it’s needed.

In the long run, it costs a company far less money to keep good employees and make sure they are happy, than it does to keep turning over unhappy employees. Does your company have a cool perk – we’d love to hear what it is – send us an email at social@staging.redbarnconsultingllc.com.

Is Your Employee Handbook Collecting Dust? Read More »

The one thing your business MUST have – but many go without…

You guessed it…Ah, the humble employee handbook — How little it’s appreciated. I’m often surprised when I begin working with a company and I ask to see their employee handbook and I get the “Yea, it’s on our to-do list – we are a small company though so it doesn’t really matter…..does it?”

It does.

Forget the obvious – you don’t have PTO days or holidays structured and in writing, there’s no written policy in case of harassment issues, or what the lay of the land is if an employee should leave or break a rule (that may or may not be written in stone).

Many companies that have an employee handbook, updated by HR every three years, given out in the introduction pack for new starters, and seldom referred to again, it leads a small and solitary life — It doesn’t have to be this way.

Used well, the employee handbook can become a vital resource for the way your business does things. Imagine having a living, breathing document that:

• Lays out reasonable, agreed upon policies in an easy to understand way.
• Shares the best ways to work to keep everyone productive.
• Has hints and tips on best practice.
• Keeps everything clear and consistent across your business.

That sounds pretty great, right?

And….you don’t have one. It’s o.k. we aren’t here to judge (not really) – we’re here to help you get started!

So, how do you go about creating this wondrous thing? Glad you asked…

Involve everyone in creating and rewriting the employee handbook. The best way to get people to care about your employee handbook is to involve them in writing it. Ask your employees about what they want it to cover, get feedback on your policies, put together a focus group. Let your teams know it’s a way to get invested in how they work day to day — They can have a direct impact on doing things better.

Talk through and get feedback on your business policies and procedures. Your policies and procedures impact everyone in your business. Encourage your employees to discuss and suggest improvements. That will encourage them to read through and understand your procedures and policies and help them feel accountable for any changes.

Make your employee handbook easily accessible to everyone. Save the trees! If you print out your handbook, it will just end up in the back of a desk drawer, gathering dust. Put your handbook online, on your intranet or a private website. Make sure it’s properly hyperlinked, has access to other resources and is easily searchable. Include a direct link to it on the front page of your intranet. Make sure that all of the language in the handbook is easy to understand and avoid jargon.

Ensure it’s about more than just policies and procedures. The best way to get people to use the staff handbook is to make it useful. Rather than just being about how you do things, how about having links to online training, best practices, explainer videos, or discussion groups? Make the handbook itself interactive — Get people to share their experiences and successes.

Regularly reference your handbook in communications. When you send out emails and other communications to your teams, reference the staff handbook. Highlight it as the central resource for your employees to source their information. Make people rely on it, and it will become their go to.

Your employee handbook is one of the best ways to influence your employees and encourage them to work better. When you use plain language, involve them in writing it, discuss policies and procedures, and make it truly useful, it’s better for everyone.

Oh, and yes we still believe employees should sign something that says “Hey, I read the handbook”. It might come in handy one day.

The one thing your business MUST have – but many go without… Read More »