strategy

Copy-Competition

Why you should STOP copying your competition

The old saying goes “Imitation is the sincerest form of flattery”, but when it comes to your marketing, it’s just NOT a good idea. For centuries, we’ve been using other’s ideas, creative, and art as inspiration for our own work – and that’s fine if it’s used to spark ideas of your own. BUT if you are just copying every move your competitors are making, you are just setting yourself up for failure.

At Red Barn, we love a good life hack or a process or software that helps us save time and energy, but when it comes to copying competitor’s content – we draw the line. Copying other’s content is a big no-no because it can actually hurt your marketing strategy and your business. Let’s go back to why you started your business, because you wanted it to be uniquely yours including your content. Here’s several reasons why copying your competition is just a recipe for disaster.

  1. They don’t know what they are doing either. Just because your competitor has interesting and flashy creative it doesn’t mean that it’s actually working. Unless you have access to their analytics to confirm, you could be making the same bad mistakes as your competition. Also, your competition could be just as clueless as you AND they also could be copying another competitor – and now it’s an endless cycle! No matter how good the creative seems, there is simply no guarantee it will work for you.
  2. You might have a different target audience. Every business has their own Target Client Profile – or target audiences. Your competition may actually be targeting a difference audience than you, and an audience that you have no intention of targeting. You and your competitors each have your own unique strategy in regard to targeting your audience, without knowing the thought and reasoning behind the marketing, you simply won’t know if that creative is appropriate for your audience.
  3. It doesn’t set you apart. Customers aren’t dumb, they will recognize if you are doing copycat marketing. Not only are you showing them that your business lacks creativity and is unable to promote your business in your own unique way, but by copying others you’re also not getting valuable data. You need to see what works and what doesn’t for your business and use your own data to adjust your marketing accordingly. Your marketing should be authentic and original to you and your business – that’s why your customers want to work with you – because of who you are.
  4. You’re limiting yourself and your marketing. Not only are you limiting your creative ability to target your prospective clients, but your creative won’t be nearly as effective as your competition because you won’t know exactly how to execute it like they do. If you have someone who does your marketing, you’ll also be limiting them and their creative ideas and expertise and producing great creative in the future.
  5. You are confusing your customers. You are not giving your business its own unique brand and identity. You’ll also confuse potential customers, as they will see the same style and messaging of creative from both you and your competitor.
  6. You don’t have the same budget or resources. Even though you have an idea of what your competition is doing, there may be a lot of software, staff, budget, or even a marketing company behind the scenes that are all working together.

Your competition’s content and marketing strategy may seem easy and obvious to you from the outside, but it could be very complex with a lot of systems running on the inside. The best content is fresh and new and also is optimized. You can’t emulate and replicate a company that has a full-time in-house content marketing team, in addition to external agencies or consultants, who also help with their content marketing when you are a small business on limited resources. It’s just not feasible.

What you should do instead of copying your competitors

  1. Determine your goals – create your own marketing strategy that will outline your own content creation, paid search, email, social media, SEO, social media, and design (digital and print). You should have a focus and target client for each of these channels. Some of your goals for social media may include increasing engagement on Facebook, driving more repeat traffic to your website, etc. Having your own goals and strategy will allow you to stick to your own plan and not follow your competition – which could conflict with your goals.
  2. Start using the right tools and people. To be efficient and productive you need to use the right tools. If you need to segment your email lists, then use an email marketing software that makes it easy. If you want to schedule social media out in advance, use a tool that lets you do that. And make sure you have the right people doing the right things. Don’t use staff who hate writing and have poor grammar to write your blogs. Use the best people for the job to create and execute your content marketing strategy – this could be an outside firm too if it’s something that can’t be managed in house. Learn to delegate when needed or when it makes sense.
  3. Do your research and don’t stop reviewing metrics. If you do your research right, you should be able understand some of the reasons why and how your competitors are doing what they are doing. You’ll also want to track your own metrics and adjust your marketing accordingly. Less traffic on LinkedIn and more on Facebook – boost your Facebook posts to capitalize. More email opens with specific topics or subject lines – adjust and implement more like those. You can also subscribe to email newsletters of your competitors so you can see what they are doing, how they onboard new subscribers, what their subject lines are, etc. You shouldn’t copy, but it’s a good idea to know what they are up to.

Don’t underestimate the damage that copying your competitor’s creative can cause when it comes to your marketing efforts. If you have questions or need some advice, give us call or send us an email. We love talking about this stuff!

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It’s 2018 – why aren’t you using email marketing!

I’m sure we’ve written several blogs, emails, social media posts, and talked about the importance of email marketing, but it’s 2018 and there are still people who aren’t taking advantage of the amazingness of it so, it’s time to share some remarkable statistics with you.

  • The return on investment is MASSIVE! There are many reasons to use email marketing but if you are honest with yourself, the end goal is to make money. And for every $1 spent on email marketing, you get an $83 return on your investment. That is huge!
  • It’s bigger than social media. Yes, Facebook ads are big right now, but email marketing is the most direct way to reach and interact with your clients and prospects. People are twice as likely to sign up for your email list as they are to interact with you on Facebook.
  • People prefer to communicate via email. Let’s be honest, very few people like to pick up the phone and call people these days – and even fewer like answering – especially with all the spam robocalls these days. 72% of consumers prefer email as their source of communication – they can learn about your business and make informed buying decisions.
  • Your customers WANT emails from you. Surprised? Well, 61% actually enjoy receiving promo emails and 38% want more frequent emails!
  • Consumers who purchased products via email spent 138% more than those that didn’t receive email offers.
  • The conversion rate for men and women on a desktop is about equal, but women are more likely to purchase on a tablet and men on a smartphone.
  • Wonder why Red Barn predominantly sends plain text emails for our weekly newsletters? Because although people SAY they prefer HTML emails, the open rates are higher for plain text.
  • Don’t have a segmented email list – you might want to create them. Segmented lists have a 14% higher open rate and 100% higher click thru rate. WOW!
  • It doesn’t matter the size of your business, but when it comes to email marketing, you can’t afford NOT to invest in it. From a limited budget to a hefty one, you can still accomplish great things using email as a business tool. With so many awesome platforms out there, it’s easy to find one that can meet your needs and your budget. Not sure where to get started – give us a call. We love talking about email marketing!

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    Why your current employer could be you #1 Customer

    One of the biggest roadblocks for many “Want-trapreneurs” looking to launch a service based business (or any type of business for that matter) is maintaining their current income base.   It’s hard to leave the security of a guaranteed salary, health insurance, paid vacations and the almighty 401K, I get it – I’ve been there.

    When I sit down to coach people who are living in limbo land   – the land of “I really want to be out on my own” BUT “I need to still make 6 figures”.

    I first address the need versus want.  What many perceived as a necessity is simply a want that can be given up.  It’s no secret that many of us live far richer than we need to – everything from the $5 daily allotment of coffee to the big house and the fancy car to eating out 3x a week.  When you really track what you are spending your money on, you quickly realize there is a lot of fluff.  You need a roof over your head, basic utilities paid and food on the table, access to health care (don’t get me started on this one) – in other words, you NEED the basics, you WANT the other stuff.

    After we create that need budget we come down to what type of salary is vital for your existence.  I’m not saying you need to sell your car and your house and go live in a tent, but I do force people to be realistic.  The more fat you cut, the less money you need to leave your 9-5 and go out on your own.

    Once this is out of the way – I dive deeply into their current situation.  I often find many people really love what they do, they like who they work for but they have an “itch” to go out on their own. They want to have control over their destiny and work for themselves versus someone else.  They’ve done a great job, have aced their reviews but there is just something missing.

    If you want to start a consulting gig that aligns with what you are currently doing in your 9-5 job, your #1 big prospect should be your current employer.  Many, not all, will embrace the concept.  They get to keep great talent at a reduced cost – no longer paying taxes and benefits.  It will also help them bridge the gap until they find a replacement if indeed they decide to do so.

    I usually suggest to my clients that they flesh out their idea with some smaller clients that aren’t their employer to ensure they have refined their process before the ultimate pitch and the resignation letter. Some employers frown on or forbid a side hustle, so make sure you know the rules because the last thing you want to do is burn a bridge.

    The bridge theory works, I’ve done it and I’ve helped others to do the same.   There’s a bit more to the process than a 500 word article can articulate, but you get the picture!

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    Marketing – it\’s a TEAM effort!

    As the saying goes – there is no “I” in TEAM. I wish the word Marketing didn’t have an “I” in it so I could carry the saying over – but I think you know where I’m going here.  You can spell team using the letters in Marketing though! Marketing is a TEAM effort – that is, if you want to have the biggest ROI (Return on Investment).

    About the TEAM in MARKETING.  I get some pushback on this, especially if I have a client paying me to handle marketing for them, or if they have an in-house marketing person or group.  Why do the rest of the employees need to be involved – what gives?

    In fact – a lot gives. Here’s why.

    1. When you build a culture of inclusion making everyone part of the process and therefore the story, magical things happen.  It creates a powerful place of employment, more importantly, the team not only drinks the proverbial Kook-Ade – but they also share it.  WORD of MOUTH Marketing is powerful.  When employees brag about your brand – what does that say about you?  Ps – A Lot.
    2. You get the REAL STORY. Back to #1.  When you have team members posting work selfies on Instagram, Facebook & Twitter – or FB or Insta Live videos they tend to get far more engagement and will tend to become viral over a standard – hey here’s what we do post.  More importantly, you are getting a behind the scenes look at what makes the company tick aka “The Real Scoop”.
    3. Your buyers don’t want to be sold to. When you get that real behind the scenes story, buyers can see what’s real and then make a decision based on that reality.  Far more powerful than an advertisement telling someone why they should buy from you.
    4. The team includes your customers! We all strive to have brand evangelists, so why not encourage your employees to find those evangelists and engage with them on social.  Salespeople are your ideal target for this since they are often client facing – or perhaps even a service team.  Having an employee and a happy customer in an Instagram Story or in a picture on Twitter is PRICELESS!  You can’t beat that kind of advertising.
    5. Consistency, Authenticity, and Transparency. The holy grail of marketing.  When you have your team involved this becomes far easier.  You will have more engagement, you will see the real behind the scenes story from real people – not actors, not stock photos and not a stagnant social feed or website.

    So….that’s why I encourage CEO’s to have a flexible yet monitored social media policy.  Yes, you have to have training and controls especially in compliance driven fields such as healthcare, financial services, and insurance – but trust me, it can be done and done well.

    That’s my story, I’m sticking to it.  Go Team is the answer to this one. 100% hands down a winner!

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    Marketing – it\’s a TEAM effort!

    As the saying goes – there is no “I” in TEAM. I wish the word Marketing didn’t have an “I” in it so I could carry the saying over – but I think you know where I’m going here.  You can spell team using the letters in Marketing though! Marketing is a TEAM effort – that is, if you want to have the biggest ROI (Return on Investment).

    About the TEAM in MARKETING.  I get some pushback on this, especially if I have a client paying me to handle marketing for them, or if they have an in-house marketing person or group.  Why do the rest of the employees need to be involved – what gives?

    In fact – a lot gives. Here’s why.

    1. When you build a culture of inclusion making everyone part of the process and therefore the story, magical things happen.  It creates a powerful place of employment, more importantly, the team not only drinks the proverbial Kook-Ade – but they also share it.  WORD of MOUTH Marketing is powerful.  When employees brag about your brand – what does that say about you?  Ps – A Lot.
    2. You get the REAL STORY. Back to #1.  When you have team members posting work selfies on Instagram, Facebook & Twitter – or FB or Insta Live videos they tend to get far more engagement and will tend to become viral over a standard – hey here’s what we do post.  More importantly, you are getting a behind the scenes look at what makes the company tick aka “The Real Scoop”.
    3. Your buyers don’t want to be sold to. When you get that real behind the scenes story, buyers can see what’s real and then make a decision based on that reality.  Far more powerful than an advertisement telling someone why they should buy from you.
    4. The team includes your customers! We all strive to have brand evangelists, so why not encourage your employees to find those evangelists and engage with them on social.  Salespeople are your ideal target for this since they are often client facing – or perhaps even a service team.  Having an employee and a happy customer in an Instagram Story or in a picture on Twitter is PRICELESS!  You can’t beat that kind of advertising.
    5. Consistency, Authenticity, and Transparency. The holy grail of marketing.  When you have your team involved this becomes far easier.  You will have more engagement, you will see the real behind the scenes story from real people – not actors, not stock photos and not a stagnant social feed or website.

    So….that’s why I encourage CEO’s to have a flexible yet monitored social media policy.  Yes, you have to have training and controls especially in compliance driven fields such as healthcare, financial services, and insurance – but trust me, it can be done and done well.

    That’s my story, I’m sticking to it.  Go Team is the answer to this one. 100% hands down a winner!

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    Is Face to Face Networking a thing of the Past?

    I’m a huge fan of social networking and platforms such as LinkedIn to make new business connections and garner new clients. The internet has shortened my sales cycles, opened me up to opportunities I once would never had – but what about old school connecting?  Has face to face  – “Hey, let’s meet for a coffee” – strategy gone by the way side?

    In my world, that’s an absolute no. The real magic happens for me when I can get in a physical room with someone.  Sure, I’ve closed deals with people I’ve never met face to face. I’ve used Zoom and Skype and the good ole phone, but there’s nothing like sitting across the table from someone and having a conversation.  When you can be in the physical presence of another, you learn more, you absorb more.

    I also believe that mass networking events such as Chambers of Commerce and other peer group association events warrant attention.  To be honest, I’ve scaled back on these over the years but I launched my business based on a lot of those relationships from my local Chamber of Commerce.  In fact, I kind of miss being in the “know” of what’s happening, so I just signed up for a few after-hours events.

    The answer isn’t either or, but a combination thereof.  Yes, make sure you have an online brand that tells your story, but don’t discount the local face to face opportunities.  People that already know of you and perhaps even know what you do and what you offer.  Being in the right place at the right time is always priceless.  I can’t tell you how many clients I’ve gotten over the years just because I was at an event sipping a glass of wine with someone talking about “life” when they said – “You know, you and I really should talk – give me a call tomorrow and let’s set something up.”

    The best clients are often the ones you aren’t searching for, but the ones that serendipitously appear before you at that “right time”.

    If you are in startup mode, especially in a service based industry, I strongly advise you to join some type of local networking group.  Get your name out there, get comfortable with your story, meet some master networkers who will spread your proverbial love around.  Don’t forget – it’s all about who you know.  Why not give the good ‘ole networking thing a try again – add it to your online repertoire!

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    What’s it REALLY like to be an Entrepreneur?

    Funny story. For several years I was a teacher for the YEA! Young Entrepreneur Academy.  It was an amazing experience – I helped middle school and high school students launch legitimate businesses.  After 9 months, they created a legitimate DBA in the State of CT, asked for money from investors and launched.

    On the first day of the class I always asked the students what they thought an entrepreneur was – I wanted to see their vision.  Here are some very real answers:

    • I get to have an office with a chair that spins around
    • I get to be a millionaire
    • I get to have a ton of money
    • I get to do whatever I want
    • I get to take vacations whenever I want
    • I get to be the boss

    These were children, but I can tell you that many adults see entrepreneur life through rose colored glasses as well.

    Being an entrepreneur IS amazing.  To be honest – I’m not employable – really.  I like being the boss, I like taking vacations when I want – but I also am down for working 80 hours in a week if that’s what needs to happen.

    The fantasy driven view of what owning a business is all about is probably one of the biggest reasons many fail – they aren’t prepared for the tough spots.  I absolutely love launching businesses – it’s FUN.  Creating the business plan, designing logos, creating the marketing message, gearing up for the launch – all that is super cool and fuels my soul and creative side.  The rubber hits the road the day after the launch – because that’s when it gets real. You have to run the business, live the business and for most, you ARE the business.

    When I was working with the kids and started fleshing out their business ideas – we honed in on what they loved to do and what they were really great at.  When you can combine the combo it works.  Many had hobbies such as sewing, baking, and animal welfare that they felt would make great business ideas.  When I asked them:  Would you like to bake dog treats (or whatever their hobby was) 40 hours a week and spend another 20 working on sales, marketing, and administrative “stuff” – they stared at me in disbelief.  They ASSUMED they would hire other people to do the manual work and they would be sitting in that chair twirling around.

    To the children’s credit, they quickly realized that just because you have a hobby doesn’t mean you would want to flip that into a full-time business. Why?  The absolute joy of that hobby could be gone after the first 60 hour work week AND just because it’s a hobby you enjoy doesn’t mean others will pay you for that product or service.

    The last point I want to touch on is the money.  You need it and often times lots of it.  I’ve seen many entrepreneurs drain their savings, tap into family and friends, and launch without a solid game plan, solid market research and a long-term vision. The money is gone and the family and friends are far from happy.  Yes, you need to be a risk taker when it comes to money – been there, done that.  You also need to realize there will be many weeks you as the owner will not get a paycheck so you can pay staff and invest back into the company.  Be prepared to be poor.  Some businesses take off immediately and sure, they make millionaires within year one. That is rare – very rare.

    To wrap up, entrepreneur life is grand.  It’s hard, it’s easy, it’s frustrating, and it’s rewarding all at the same time.  I wouldn’t have it any other way.

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    The Marketing Strategy – Yes, You Do Really Need One

    We get asked ALL THE TIME by prospective clients if they REALLY need a Marketing Strategy. After all, they only want to grow and promote Product/Service A so what do they need a comprehensive strategy for. Having a strategic plan for the next 12 months is just smart business and it doesn’t matter if you are a solopreneur or a Fortune 500 company – you need one.

    Spontaneity has its pluses – last minute road trip to the beach, AWESOME – throwing spaghetti at the wall to figure out your marketing strategy for the next year – not so awesome. A marketing strategy takes time, research, and planning to be effective. It takes creative visions, thinking outside the box at times, understanding your ideal client(s) and validating all that good stuff with in data and research.

    The strategy also sets the objectives and timeline – putting those goals on paper and being accountable. However, a marketing strategy is fluid and can change as new opportunities present themselves or new challenges come into play. A Strategy is NOT meant to sit on the shelf until it’s past its expiration date. Tasks need to be assigned, executed, and measured!

    This one is a big one, so pay attention! A marketing strategy also defines who your target audience is going to be. If you don’t know who that is – WE HAVE A PROBLEM! You can’t market to everyone – it’s just not possible. Targeting your audience is the only way that your marketing strategy is going to make any sort of impact. You can’t market Skinny Jeans on Snap Chat to 65-year-old men and expect to see results, right? If your goals aren’t aligned with your target audience, then you can’t expect to move that revenue needle.

    You don’t build a house without a budget, set of plans, timelines, etc. So, why would you build a business and its success without a solid plan? It just doesn’t make sense! There are a lot of moving parts and the strategy keeps you organized, on track, and knowing what to do next. When you organize your strategy, you’re ensuring that you won’t miss important opportunities to convert leads.

    It’s not just the marketing person\’s job to make the strategy work. That’s right – it’s all hands on deck. If you want success, everyone must believe in the plan and work towards those goals. Sales, writers, designers, client facing staff – everyone needs to be on the same page and working that strategy.

    A strategy also keeps your budget in check. Ever do a home remodel without a set budget – probably not. Same goes for the strategy. You estimate your costs and try to stick as close to them as possible to eliminate any surprises. This also goes for allocating resources too. You can make sure staff aren’t overworked while others are underworked.

    At the end of the day, a marketing strategy will help you capitalize on your great ideas, stick to a budget, keep everyone accountable, and improve your ROI. Now let’s address the elephant in the room. A lot of people have no clue how much a strategy costs. It’s ok – be honest if you didn’t either.

    Depending on your company size, the nature of your business, and what you are looking to accomplish in the next few years, you can expect to invest between $5,000 and $40,000. Now, those high-end ones usually include a business plan complete with a competitive analysis and a product gap analysis. If you are looking for just the basics like messaging, channels to market, ideal clients, and campaigns and initiatives to support your goals, that’s closer to the $5k price, and even lower for some smaller businesses.

    Don’t look at the cost as an expense though. Because a good marketing strategy can earn you a significant return on investment. You never want to throw spaghetti at the wall and hope it sticks, you might as well just flush that money down the toilet.

    Have questions about how a marketing strategy works, or want help putting one together – give us a call!

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    It’s all about the Ops…the Ops

    “Help – I’m getting eaten alive by my competitors. I need a marketing intervention ASAP.” I’ve gotten this call, chatted with this person – more than once. When I first started out in the entrepreneurial world – I only offered marketing. Strategy, Traditional print support, that transformed into more digital work – but you know – Marketing “Stuff”. I quickly learned that if Sales and Marketing aren’t communicating or playing nicely in the sandbox together that my marketing will be less effective. So, we added in Sales training and support into the mix. We look at sales goals and capacity to ensure that our marketing endeavors are a cohesive match made in heaven.

    But THEN…. I learned. I can have a kick ass marketing strategy and a rock star sales team BUT if there is no process to get the stuff out the door, or the supply chain is running a muck OR the servicing of the client is God awful – then Houston, we have a problem. You got it, all my fabulous marketing and sales guru stuff doesn’t matter because we have unhappy clients. Unhappy clients tell a whole lot of people how they feel.

    So – we now start from the beginning. We focus on the operations, the leadership and the culture. Who are the people, what is the process and what is the capacity for growth and scale?

    You see it really is about the ops – the operations of the business. The times my Spidey Senses said – “Cindy, this is an ops issue not a marketing/sales issue” yet the client was hell bent on the fact that they had rock solid ops, employees, blah blah blah – it failed. Every Single Time – my marketing and sales strategy failed. Why – because of everything I said above.

    You must have a strong foundation before you can grow – or you will topple over. What if the pyramids were upside down? That’s a Jenga nightmare waiting to happen.

    Here is how we do it – and you can surely do this yourself, but my guess is adult supervision is needed. (another thing I learned – business owners need to bring in experts to get S**t done sometimes)

    1. SWOT of your business. What’s working, what isn’t.
    2. Leadership – Do you even have good leadership?
    3. Team – are they happy? Are they productive? Are they efficient?
    4. Customer Journey and Experience – do you have happy customers? How do you “touch them” along the way?
    5. Marketing – what is your “Why” – who the hell are you in the world? What is your story?
    6. How will you tell your story – and how much money do you have to do it?
    7. Who the heck is selling – every company has to sell something, I don’t care who you are.
    8. Who is pulling it all together – who is running the ship, managing the process? PS – often the dude or dudette at the top isn’t the one. They are visionaries, not project managers.
    9. How are you tracking successes and failures?

    9 Steps – and trust me – you don’t want to skip any of them. Not my first rodeo, I’ve fallen off that bull just a few times and I’ve learned a few things along the way!

    If you need that adult supervision –send us an email, send up a smoke signal or hey – pick up the phone and call us.

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