planning

Q4 is here – and this what your competitors are doing!

Like a ninja in the dead of night, Q4 has crept up on us, again – regardless of the fact that it comes this same time every year! Yes, it’s Q4 and I’m in shock. Wasn’t it just New Years? How have 9 months gone by in the blink of an eye? As the shock slowly wears off, here are a few things that you should be doing for your business: (btw – your competitors are probably already doing them!)

Talk to your team – No, I don’t mean saying Hi on your way to the coffee maker, but check in with them, conduct Annual Performance Reviews, see if they have any feedback on how things are going and what can be done better.

Improve brand recognition and reputation – If your website is from 1999 and you have no presence on social media – it’s time for a rebrand. Make sure your mobile friendly on the social sites that your clients visit. If you have negative reviews, don’t ignore them, address them, and find out how you can fix the problems. If your competitors are ranking higher on Google than you, then you’ve got some work to do!

Set sales goals – Even if you won’t reach your sales goals for 2017 – make sure you set goals for 2018. If 2017 was too much of a stretch, make sure your 2018 goals are a little more reserved. If you blew 2017 out of the water, then it’s time to get realistic and set more challenge goals. You aren’t doing yourself any favors by setting goals that aren’t somewhat of a stretch.

Clean up your contact list – That customer who won’t return your call – probably is not going to buy from you. Clean up your list and weed out any prospects who aren’t interested. It’s just a waste of your time to chase them, and probably frustrating on their end to keep dodging your calls or emails.

Plan for Q1 – It’s all about preparation! If you want to start Q1 off with a bang, you have to be ready. You should always be planning at least a quarter ahead if not more. What’s in the sales pipeline? What’s your marketing & sales strategy? Cash flow analysis and updated business planning – all need to happen now for next year.

Even with the best laid plans and intentions, Q4 can be a very hectic time. As you close out the year, and prepare for a new one, don’t forget to appreciate your staff and all their hard work. After all, you couldn’t have done it without them!

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Become a Social Media Master in 20 Minutes a Day

Are you a social media master? Do you spend hours creating a powerful intro, put together the perfect plan, and then post at exactly the right time? Have you conquered Facebook, brought Twitter to your heel, and gotten LinkedIn under control?

At RBC, we live, breathe, and eat social media (yes, our meals are mostly differing shades of blue logos…) And we know that one thing business owners don’t have much (read “any”) of, is spare time. So, here’s a super simple guide on mastering your social media marketing in less time than it takes to cook a delicious Facebook soufflé.

Plan your social media ahead of time. At the start of the month, you’re going to plan what you’re going to promote on social media. Look, we know it’s more fun to wing it, but trust us on this. Look through all of the content you have — Blog posts, articles, videos, image galleries — All those things you’ve put time, effort and a little love into creating. Decide on the marketing themes for each part of the month, and the main points you want to get across.

Put together a social media calendar. Once you know what you’re going to promote, you need to work out the when and how. That means you need a social media calendar. On each day plan out:

  • What you want to promote.
  • How you’re going to promote it.
  • The channel(s) you want to use.

The trick is to strike a balance between posting enough to build momentum, and not posting so much you’re over saturating. The best way to do this is to post your own stuff and also share other useful articles, links, and content from others. That could be through retweeting, sharing, repinning, etc.

Write your social media posts.This one is key — Write your social media posts ahead of time. You can be much more consistent, use similar language, and get into the right mindset to get all the important information across. Remember to slightly repurpose your posts for the social media network you’re using. Your LinkedIn posts are probably going to be a bit more formal than your Facebook ones. Twitter means you’ll need to limit yourself to 140 characters.

Automate your social media posts. You don’t want to sit at the computer waiting for a specific time to post your content. Use an automation suite like Buffer or Hootsuite to automate your social media for you. Now, you shouldn’t completely rely on automation, so switch it up with some personally curated and posted updates as well. Engage people in conversation, and help others feel involved. Make sure you respond to @mentions properly.

Track your social media results. You’ll want to know where you’re getting the most visibility and traction. This means looking at when visitors are coming to your website and responding to your social media marketing. Use Google Analytics and similar tools to see what’s working for your audience, and tweak your marketing approach.

Get a social media expert to help you out. This probably doesn’t come as a surprise, but here at RBC, we’re experts at this stuff. If you don’t have the time, let us do the hard work for you. We’ll audit all your content, put together the perfect social media calendar, promote the heck out of your products and services, and get lots of lovely visitors over to your website.

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